When companies buy technology, one of the steps that often neglect to take is benchmarking. It could be because they believe they already get the best - or at least acceptable - pricing or service level. They trust that their vendor is looking out for them. Or maybe they just don't have the time or really understand what actually can be benchmarked.
On this 6 minute podcast, TC2 Directors Tony Mangino and Joe Schmidt explain why benchmarking of technology is so much more than simply comparing prices, or commercial provisions, or SLAs, and highlight why benchmarking matters more now than ever.
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