We have been overwhelmed by the level of participation and by the amount of positive feedback we have received in our recent client satisfaction survey.
Client feedback and continuous improvement are important to us at Swaab and form a key component of our Swaab Brand of Service.
The key findings included:
- we exceeded your expectations when it comes to our performance
- you find us extremely easy to work with, and
- you are likely to recommend your key contact and Swaab to a friend or colleague.
This is particularly rewarding and humbling as we continue to strive to exceed your expectations and provide you with the best possible client experience. Once again thank you, and we look forward to continuing to provide you with the best possible client experience into 2024 and beyond.